Privacy policy

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Privacy Policy

Last updated: October 4, 2026

This Privacy Policy describes how Tributes by Bjane and BJKustomz ("we," "us," or "our") collect, use, and disclose your personal information when you visit tributesbybjane.com, make a purchase, use our services, or otherwise communicate with us.

Tributes by Bjane and BJKustomz are operated under the same business. References to "our website," "our store," or "our services" in this Privacy Policy include the products and services offered through our Shopify-powered store.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

The personal information we collect depends on how you interact with our website and services.

Information you provide directly to us may include:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order and payment confirmation information
• Products purchased or added to your cart
• Personalization information submitted for custom orders
• Photos, names, dates, wording, or other content you voluntarily provide for personalized products
• Information you provide when contacting us regarding an order or customer service request

Payment information is processed through our payment service providers. We do not directly store complete credit or debit card information.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies.

This may include:

• Device information
• Browser information
• IP address
• Network information
• Pages and products viewed
• Shopping cart activity
• Information about how you interact with our website

We may use this information to operate our website, understand how customers use our store, improve our services, maintain security, and prevent fraudulent activity.

How We Use Your Personal Information

We may use your personal information to:

• Process and fulfill orders
• Process payments
• Create personalized products
• Communicate with you regarding your order
• Provide digital proofs when applicable
• Arrange shipping or local pickup when available
• Provide customer support
• Maintain and improve our website and services
• Detect and prevent fraudulent or unauthorized activity
• Comply with applicable legal obligations
• Send marketing communications when you have elected to receive them

You may unsubscribe from promotional emails using the unsubscribe option included in those communications. You may still receive non-promotional communications related to orders or transactions.

Custom Orders and Customer-Submitted Content

Because many of our products are personalized, you may voluntarily provide photographs, names, dates, wording, or other information necessary to complete your order.

We use customer-submitted content for purposes related to creating and fulfilling the requested product and providing customer service.

Please only submit photographs or other content that you have permission to use.

 

Portfolio, Social Media & Content Use

We may photograph or record completed custom products for use in our business portfolio, website, social media, marketing materials, and other promotional content.

Because our products may include personal photographs, names, dates, or other meaningful information, we understand that some customers may prefer that their completed order remain private.

If you do not want your completed product photographed, recorded, posted, or otherwise used for promotional purposes, please notify us by email at Hello@tributesbybjane.com before your order enters production.

We will honor requests to keep an order private.

Customer-submitted photographs and personal information will not be sold by Tributes by Bjane or BJKustomz for third-party use.

Cookies

Like many online stores, our website uses cookies and similar technologies.

Cookies help our website function properly and may be used to remember preferences, maintain shopping-cart functionality, understand website usage, improve our services, and support security and fraud prevention.

You may be able to control or reject certain cookies through your browser settings or privacy controls. Disabling cookies may affect the functionality of certain portions of our website.

How We Share Personal Information

We may share personal information with service providers when necessary to operate our business and provide our services.

These may include:

• Shopify, which powers our online store
• Payment processors
• Shipping and delivery providers
• Website, technology, or cloud-service providers
• Vendors or service providers assisting us with order fulfillment or business operations

We may also disclose information when required by law, to respond to lawful requests, to enforce our policies, or to protect our rights, customers, or services.

We do not disclose sensitive personal information for the purpose of inferring characteristics about customers.

Third-Party Websites and Services

Our website may contain links to websites, social media platforms, or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website and services are not intended for children to independently provide personal information or make purchases.

We do not knowingly collect personal information directly from children in a manner prohibited by applicable law.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review the request.

Data Security

We take reasonable steps to protect personal information; however, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Please avoid sending highly sensitive or confidential information through unsecured communication channels.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, maintaining appropriate business records, complying with legal obligations, resolving disputes, and enforcing our agreements.

Retention periods may vary depending on the type of information and why it was collected.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

These rights may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request a copy of certain personal information
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications

These rights are not absolute and may apply only in certain circumstances.

We may need to verify your identity before completing certain privacy requests.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, legal requirements, or other operational reasons.

When changes are made, we will update the "Last updated" date at the top of this policy.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact us at:

Tributes by Bjane / BJKustomz
Email: Hello@tributesbybjane.com